Sibelco is a global material solutions company. They transform minerals with technology and know-how to provide solutions for society and support the cradle-to-cradle loop. From drinking water sanitation to solar technology, every day their materials work as essential components in the progress of society.
Target Information Systems have worked with Sibelco to deliver a new system to ultimately manage visitors and contractors that are arriving across their multiple sites; to gain overall visibility of their induction and documentation compliance.
With hundreds of external employees working over multiple sites, the organisation needed something in place to provide structure and a standard process to improve the manual upkeep of their previous process of punch hole cards and spreadsheets to manage contractor induction compliance. To ensure compliance and security, Sibelco needed a more efficient and effective process to manage inductions and capture information while contractors and visitors arrived on site.
Target have delivered their Verature Contractor Compliance System to help the team organise, manage and improve health and safety procedures to the multiple sites around the UK. The Verature system at Sibelco is providing the most efficient, cost effective and convenient way of managing contractor inductions.
"The Verature system has been really well received at Sibelco; it’s clean and user friendly. The system is making it easy to ensure we are remaining accountable for the safety of our contractors when on site. My team and I have been very impressed with the level of support and professionalism shown by the Target team."
Wendy Brunt, Operations Administrator said: “The Verature system has been really well received at Sibelco; it’s clean and user friendly. We now have a complete overview of our visitors and contractors on each of our sites to ensure they’ve completed the required inductions. The system is making it easy to ensure we are remaining accountable for the safety of our contractors when on site.”
She continued: “My team and I have been very impressed with the level of support and professionalism shown by the Target team; they are enabling us to the gain the visibility and control we needed to implement.”
Goodwood is England’s greatest sporting estate and home to three of the biggest sporting events in the world. Set in 12000 acres of glorious Sussex countryside, it’s an English estate like no other – home of Festival of Speed, Qatar Goodwood Festival and much more. At Goodwood, their vision is to create and maintain a financially healthy group of businesses that – both individually and through collaboration – help to protect their heritage.
To manage contractors onsite, the business was working in separate spreadsheets to manage contractors and the compliance around events on the estate. The Goodwood Group were looking for an innovative system that could meet their requirements and help reduce the labour-intensive process of managing contractors coming onto site.
Target Information Systems Verature Compliance system has enabled Goodwood to gain control and automation with its event compliance process. Additionally, the flexibility of the system and Target’s development skills and knowledge has also enabled the business to set up events and invite contractors to accept roles and manage their workers and sub-contractors compliance documents via the system.
The Verature system is providing Goodwood with an efficient, cost effective and user-friendly method that enables the team to easily share information across departments and the business, as well as have clear visibility over their events, contractors and compliance.
Through an initial pre-planning meeting, Target were able to identify and evaluate Goodwood’s need for change and how they wanted to move forward with the benefits that a Verature system could offer. Working collaboratively, Target has enabled Goodwood’s Verature system to provide:
"The Verature system is enabling us to work collaboratively with our contractors and ensure compliance standards. We’ve found the Target company very easy to work with, the coding is excellent and the system itself is self-explanatory; it is working exactly how we envisaged for this first phase and we can’t wait to roll it out around the Estate."
Di Hudson, Group Head of IT at Goodwood, said: “We were going through a Business Transformation Project and were looking for an innovative system that could meet the requirements of our multiple departments and varied events. Going out to market, Verature was the first system we saw; we liked the simplicity of the system and the ease with which things could be changed and developed to meet our needs.”
“We decided we wanted a phased implementation approach; starting with our Motorsports Events team. Through working initially with Target’s consultancy services and then with their Technical Director, we were able to analyse and map the event process with our Event Managers to ensure everything we need could be configured into the system. The phased approach enables us to spread the amount of change in the event operations department as well as enable us to work with the system before we develop it further – with the help of the Target team – and eventually roll the system out to the rest of the Estate.”
She continued: “The Verature system is enabling us to work collaboratively with our contractors and ensure compliance standards. We’ve found the Target company very easy to work with, the coding is excellent and the system itself is self-explanatory; it is working exactly how we envisaged for this first phase and we can’t wait to roll it out around the Estate.”
University of Strathclyde
University of Strathclyde
The University of Strathclyde is a public research university; it is Glasgow’s second-oldest university, and it is Scotland’s third-largest university by the number of students, with students and staff from over 100 countries. The University of Strathclyde was the UK’s first technological university reflecting its history, teaching and research in technological education.
Target Information Systems have worked with the University of Strathclyde to deliver a new system to innovatively manage contractors and their sub-contractors that are signing on and off-site; to gain overall visibility on their various campus sites and have complete compliance during the contractor onboarding process.
Using manual processes for contractor management the Estates Development and Operations Team understood there was a need to improve their manual processes and the way contractors were booked onsite and signed out of their campus sites. To ensure compliance and security, the University needed a more efficient and effective process to reduce any health and safety risks while ensuring contractors were onboarding successfully with the correct requirements and documentation in place.
During the Covid-19 Pandemic, Target has deployed and configured their Verature Contractor Management System to help with compliance, health and safety, and security regulations by managing the contractor onboarding process and capturing information when contractors and visitors arrive on campus sites. The Verature system at the University of Strathclyde is providing the most efficient, cost-effective and convenient way of monitoring their contractors and project bookings; by productively managing the onboarding and induction process to authorise contractors, and their sub-contractors by recording, and reporting important information and documentation.
The contractor onboarding process and maintenance bookings within the Verature Contractor Management System have been developed with the University so that the supplier can input their own contractors’, and any sub-contractors’ details against the work activity, without the need for a separate supplier login stage. The process has been developed to ensure all compliance requirements have been met in advance of the visit, enabling the team at Strathclyde to focus on the approvals and take this once manual process, to become more streamlined and aligned to ultimately save the Estates Development and Operations Department time chasing contractors for information.
With further development to the Verature system, the University now has a streamlined induction process with a standard and automated online assessment process, requiring minimal input from University of Strathclyde staff until the arrival of contractors on-site, as well as having the ability to run reports of contractor status with a clear dashboard providing live information for users.
Robert Kilpatrick, Assistant Director of Estates Development and Operations said:
“The Verature system has been really well received with our team and our contractors; it’s clean and user friendly. We now have complete control over our contractors. The ability to give our contractors the responsibility of their own documents is making it far much easier to enable us to put our focus on approvals so we can continue to remain compliant, while the contractors remain accountable.”
“My team have been very impressed with the level of support and professionalism shown by Target. The Verature system is enabling us to automate the visibility and control we needed to improve and move forward with our contractor management processes.”
Barrie Duncan, Works Manager said:
“Verature is providing the team and the University with some great compliance benefits and something that we always needed – automation. We were previously following all our contractor management processes individually but needed a single point of information for audit purposes. The uncertainty around the Covid-19 pandemic also accelerated our need for automation and one central system as there was then the need that everything is cloud-based, especially the induction process. Verature has been absolutely brilliant to enable us to streamline and align our processes and continue working collaboratively with our contractors.”
Appleyard Lees is a long-established intellectual property firm, with a multidisciplinary team of patent and trade mark attorneys. From a network of offices, the firm provide Intellectual Property (IP) services to the whole of the UK, Europe and the rest of the world. They are committed to delivering the highest service levels at the right cost.
The team at Target have worked with Appleyard Lees to deliver a new system to ultimately manage staff, visitors and contractors that are signing on and off site; to gain overall visibility on their various offices and sites. With hundreds of internal and external employees working over six sites, the organisation needed something in place to provide structure and a standard process to improve the ad hoc site control they were previously carrying out. To ensure compliance and security, Appleyard Lees needed a more efficient and effective process to reduce any health and safety risks while visitors and contractors were on site.
Target delivered their Verature Visitor Management System to help the firm organise, control and secure access to multiple premises around the UK.
The Verature system at Appleyard Lees is providing the most efficient, cost effective and convenient way of monitoring access to sites, by managing visitors and contractors by authorisation profiles and recording and reporting access.
The Kiosk functionality within the Verature Visitor Management System enables the staff, visitors and contractors sign on and off site simply and easily, using QR codes. While the online Fire Register continuously keeps track of the multiple staff over the six sites simultaneously, effectively helping the organisation be ready for any situation.
With further development to Target’s Verature system, Appleyard Lees are now able to track Lone Worker situations, with a full escalation process. The Verature System is enabling Lone Workers to log out remotely and if they have not signed off site, a text and email will be issued to an emergency contact to escalate a healthy and safety check on the Worker.
University of Bath
University of Bath
The University of Bath is a public research university located in Bath, Somerset, United Kingdom. The university’s major academic strengths have been engineering, the physical sciences, mathematics and technology. Today, the university is also strong in management, humanities, architecture and the social sciences; Bath’s world-leading research is improving lives and changing the world. Target provide their Verature Contractor Management System to help with compliance, health and safety and security standards by managing the contractor management process and capturing information about their contractors and visitors when they arrive on campus sites.
National Composites Centre
National Composites Centre
The NCC is helping to make the composites industry even more economically competitive and environment responsible. Their mission is to accelerate the growth of UK industrial output by enabling design and manufacturing enterprises to deliver winning solutions in the application of composites.
Target Information Systems are working with NCC to deliver a new system to manage visitors and contractors booking site tours, and ultimately manage inductions and health and safety questionnaires. NCC knew they needed to put a system in place to better manage visitors on site. To reduce administration time on site, Target have delivered their Verature Visitor Management system to help the business organise, control and secure their visitor and contractor management procedures.
NCC wanted a system that could grow with the company as they gathered additional requirements; taking on a phased step approach to ensure things weren’t missed in their processes. Through their phased step approach the organisation has managed to gain sequential numbering of permits and have the ability to search contractors to understand when they have been on site, what risk assessments have been provided and which permits have been issued.
The Verature system at NCC is providing a secure, convenient, flexible and a cost-effective way of controlling tours and access to site, all while having easy access to an online site fire register.
Aspire Defence Limited
Aspire Defence Limited
Aspire Defence is making soldiers’ lives better through delivery of new and improved accommodation, ensuring they live and work in the best possible environment. They were contracted by the Defence Infrastructure Organisation (DIO) in 2006 under the 35-year Project Allenby/Connaught contract – one of the largest Private Finance Initiatives (PFI) ever let by the Ministry of Defence. Until 2041, they are responsible for building, improving and maintaining soldiers’ single living and working accommodation on several Army garrisons. Target provide their Verature Contractor Management System to help with compliance, health and safety and security regulations at their sites.
Wellcome Trust are a charitable foundation that it is both politically and financially independent, existing to improve health for everyone by helping great ideas to thrive. Supporting scientists and researchers; Wellcome take on big problems, fuel imaginations and sparks debate.
To manage contractors onsite, the organisation were working with a system that had become unsupported and failed to meet the needs of the team when the system could no longer be configured. Wellcome were looking for a new system that could be tailored to their requirements and help standardise their process to manage contractors coming on to site.
Target Information Systems Verature Visitor Management and Contractor Control system has enabled Wellcome to gain control and automation with its contractor management process. Additionally, Verature’s flexibility and Target’s skills has also enabled the organisation to replace their daily occurrence book by building a Shift Handover database into the system.
The Verature Visitor Management and Contractor Control system is providing Wellcome with the most efficient, cost effective and user-friendly system that allows them to easily share information across the organisation and have clear visibility over their contractors.
Through initial consultancy meetings, Target was able to identify and evaluate Wellcome’s need for change and how they wanted to move forward with the benefits that Verature could offer. Working collaboratively, Target has enabled Wellcome’s Verature system to provide:
"Verature has significantly helped us improve how we manage our Contractors coming on to site and improve overall productivity of the team. We now have our very own animated Induction Video and Online Questionnaire ensuring all our contractors go through the same process. Target’s ability to develop our Daily Occurrence Book into the Verature system is brilliant! It is making it far easier to update and access our security information; they have visualised and automated this perfectly."
Jo Grunert, Workplace Project Manager at Wellcome Trust, said: “We knew internally there was a need to replace our CAS database and find a new system, but we were struggling to see a system on the market that offered the right amount of core functionality and flexibility to be configured to our needs.”
“We had seen an introduction video and demonstration of Target’s Verature Visitor Management and Contractor Control system and immediately could see the benefits of this fantastic system. Through working initially with Target’s Consultancy Services, we were able to map out the needs of the team and plan requirements for a new system. We were impressed how Target were able to understand our ideas and quickly provide solutions which fitted and automated our processes.”
“Verature has significantly helped us improve how we manage our Contractors coming on to site and improve overall productivity of the team. We now have our very own animated Induction Video and Online Questionnaire ensuring all our contractors go through the same process. Target’s ability to develop our Daily Occurrence Book into the Verature system is brilliant! It is making it far easier to update and access our security information; they have visualised and automated this perfectly.”
She continued: “The team at Target deserve a round of applause; they have made this a really easy project to manage and have been brilliant at understanding our requirements and delivering Verature, the Shift Handover and our Induction Video. We would not hesitate to recommend Target.”
Ornua – The Home of Irish Dairy, is an agri-food commercial co-operative which markets and sells dairy products on behalf of its members, Ireland’s dairy processors and in turn the Irish dairy farmer. Ornua has been present in the UK for over 50 years and today is one of the leading suppliers of dairy products in the UK.
The business was very dependent on paper processes across their site in regards to their contractor management and authorisation of work permits. Ornua Foods were keen to explore a solution to remove their paper-based process and change how they manage contractors and visitors attending site.
Through viewing the Verature Contractor Management product video, it helped identify their need to improve and standardise their contractor compliance process, specifically around the requirements of; Contractor On-boarding, Health and Safety Questionnaires, Insurance, Expiries and Renewals, Contractor Control, Visitor and Contractor Inductions and Assessments, Risk Assessments, Method Statements and Tracking of Permit to Work.
Target Information systems have provided Ornua Foods with their own Verature Visitor and Contractor Management System, to enable the business to gain control and create a standard internal process to manage the onboarding and issuing of permits to work when Contractors and Visitors attend site. The flexibility to configure Verature to Ornua’s workflows has enabled the business to have a collaborative system that meets the requirements of multiple departments and buildings, as well as identify gaps where the system could further improve their compliance workflows and internal communications.
"We could initially see the value in the Verature Contractor Management System and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses."
Derek Holes, Facilities Manager said: “After reading about the Verature system online and viewing it’s product video, I was very keen to explore the system and its capabilities further. We were very dependent on paper processes to manage our contractors on site; understanding the concept of compliance through the Verature infographic opened my eyes to how we could move in the right direction to remove ourselves from paper and use a forward thinking system.”
He continued: “We could initially see the value in the Verature Contractor Management System and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses. The team at Target, and the Verature system has opened our eyes to have a more forward approach to our compliance processes and has already made a positive difference to the business.”
Coca-Cola Europacific Partners (Wakefield)
Coca-Cola Europacific Partners (Wakefield)
Coca-Cola Europacific Partners (CCEP) is the largest bottling plant in Europe, which is situated in Wakefield, West Yorkshire. The 45 acre site produces over 100 million cases of pop every year and employs approximately 500 people.
Target Information Systems have worked with CCEP since 2010 after being approached with a new project towards delivering complete compliance at Wakefield Operations with additional and innovative business management systems.
With literally thousands of different pieces of equipment, which require some element of inspection, maintenance and calibration & tens of thousands of visitors and contractors on site each year, which need to be managed in a more efficient and effective way to ensure compliance and security, as well as reduce any health and safety risks.
Target have continued to work with CCEP and have now developed the Verature Access Control system to help the business organise, control and secure access to the premises. The system is providing the most efficient, cost effective and convenient way of monitoring onsite events, by managing visitors and contractors by authorisation profiles; and recording and reporting onsite audits and permits
The Facilities Departments are facing ever increasing health and safety requirements and it has become essential for businesses to provide a secure environment for their workforce. The Verature system is ensuring the Construction (Design and Management) Regulations 2015 for managing health, safety and welfare are always being met.
Alan Theaker, Health & Safety Manager at CCEP said: “Automation is what has made this a successful project – reducing a lot of time chasing up suppliers, contractors, visitors and even internal staff for documentation and verification.
"Verature is a fantastic piece of software. We now have a complete overview of each day of who is and isn’t allowed on site. It is making it far easier to ensure we are remaining compliant and safe even when external workers are entering our site. Furthermore our return on investment time was a few months and more importantly my team and I can sleep well at night."
We have over 500 different contracting companies and numerous visitors coming through the gate each year and the Verature system is keeping us secure. The automated alerts and escalations have a process built into the system, which ensure site inductions and the correct accreditation and insurance documents, are being collected and completed more efficiently and effectively prior to accessing our site.”
He continued: “Verature is a fantastic piece of software. We now have a complete overview of each day of who is and isn’t allowed on site. It is making it far easier to ensure we are remaining compliant and safe even when external workers are entering our site. Furthermore our return on investment time was a few months and more importantly my team and I can sleep well at night.”
Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. They are dedicated to redefining aerospace with their customers. Target provide their Verature Compliance System to help manage contractors and to gain overall visibility of their compliance requirements.
Natural History Museum
Natural History Museum
The Natural History Museum in London exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road and home to 80 million items. Target provide their Verature Visitor Management System to help with compliance, health and safety and security regulations.
Port of Tyne
Port of Tyne
Based near Newcastle on the River Tyne in North East England, Port of Tyne is one of UK’s most innovative and efficient deep-sea ports handling cargoes across five continents. Target provide their Verature Contractor Management System to help with compliance, health and safety and security regulations at various sites.
Falmouth Exeter Plus (FX Plus) manages the shared services at Penryn Campus and Falmouth Campuses on behalf of Falmouth University and the University of Exeter (UoE). They provide a comprehensive range of services and facilities to support Higher Education learning and living.
With external contractors working over multiple sites, the organisation required a contractor management solution that would provide a structured and a consistent approach across both campuses, to improve and manage contractor compliance in the induction and booking-in process. To increase and ensure compliance, security and safety on site, FX Plus needed an efficient and effective management system, to manage contractor inductions, while capturing essential contractor and visitor booking information.
Target Information Systems have worked with the team at FX Plus to deliver a new system to innovatively manage contractors signing on and off-site; enabling FX Plus to gain overall control and visibility of contractor visits across their various campus sites, ensuring complete compliance during the contractor onboarding and induction process. Previously over reliant on manual and paper-based processes for contractor management and aiming to digitalise the approach, FX Plus understood there was a need to increase the efficiency of the completion and upload of RAMS and permits associated with bookings.
With the newly automated Verature onboarding process, the FX Plus team managed to out-perform their initial 60-day target of successfully onboarding their first 50 key contractors onto the system, achieving this target within the first two weeks of the system Go-Live date. With refined RAMS, Permit and booking approval workflows, the Verature system provides an efficient, cost-effective and convenient way of managing, monitoring and auditing contractor bookings and visits on site, enabling FX Plus to gain the control, overview and automation required. In the first quarter of the system being live, 90.49% of RAMS associated with bookings were approved more than 2 days in advance of the contractor visit on site.
Working closely with the Target Information Systems team, FX Plus, Falmouth University and the University of Exeter, have now developed a streamlined animated contractor induction video, with an automated online assessment process, requiring minimal input from campus staff, until the arrival of contractors on-site. The management team have the ability to run reports on contractor bookings and visits at any time, with a user dashboard providing the live status of all companies set up in the system. During the first six months of the system being live, there have been 593 contractor tradesperson Inductions and assessments completed, 152 companies set-up/verified and over 3,318 Contractor Visits recorded within the system.
The organisation are now innovatively managing the signing in and out of contractors using the Verature Kiosk Module ‘check-in’ function. This functionality enables visitors and contractors to check-in and check-out of site simply and easily, by scanning QR codes (provided through automated booking emails) at iPads located in 3 locations across the campuses. The bookings module ‘on site now’ function assists in enabling management to then continually monitor contractor attendance on both campuses simultaneously, further improving safety and security on site, with a detailed overview of all work being completed.
Mark Goff, Estates Business Manager said:
“FX Plus identified a need to replace manual processes and implement a system that could help automate our workflows, further enhancing our teams ability to work digitally and remotely, especially with the emergence of Covid-19. Verature is a great system that is very intuitive, dynamic, and user-friendly. The Verature kiosk check-in functionality has worked really well in our reception areas, providing a smooth contractor check-in and induction process. The system’s reporting capability provides increased visibility and control of all contractor visits across our multiple sites, ensuring contractors are working safely, with all work and visits approved and recorded.”
“The animated induction video has been extremely well received by all stakeholders, allowing our induction process to be efficient, remote and paperless. The induction process will enable us to manage our contractors safely and compliantly, clearly explaining organisational procedures, standards and requirements to all tradespersons and visitors checking-in on campus.”
Georgie Fairweather, Estates Helpdesk Manager said:
“Since the go live of the Verature system earlier this year on the 12th January 2020; The system has been a huge success and it has given us the ability to digitally receive and approve RAMS in advance of contractor attendance on campus. The system provides us with live information on all bookings across the 2 campuses, as well as enabling us to produce contractor management reports and data analysis.”
Let’s collaborate and together we can make contractor compliance simple.