Ornua Foods - The Home of Irish Dairy - Verature

Ornua Foods

“We could initially see the value in the Verature system and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses.”

Derek Holes, Facilities Manager, Ornua Foods

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Image of Ornua Foods reception desk and a login screen

7,657
Total Visits*

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270
Approved Contractors*

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1,068
Completed Inductions*

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Why Ornua Foods saw the potential of a forward-thinking system to manage contractor compliance…

As one of the leading suppliers of dairy products in the UK, Ornua Foods needed an innovative system that would move them away from the paper processes that were used across their site to manage multiple contractors.

Before Verature…

Ornua Foods were struggling with their paper-based process and how they could efficiently communicate with and manage contractors and visitors attending site.


  • Costly and time-consuming task of chasing and manually compiling information around key contractors.
  • Managing contractors using manual paper-based processes
  • Internally searching and manually chasing teams and departments to find information about contractors attending site.
  • Struggling to evidence that ensures contractors are complying with corporate health and safety policies.
  • Ensuring contractors are signing in and out of site via reception desks.
  • Contractors are manually sent out a questionnaire to then be completed and sent back via a back-and-forth email exchange.
  • Cannot easily search information and do not have the visibility of expiry dates of documents such as insurances and questionnaires.

With Verature…

A collaborative system that meets the requirements of multiple departments and buildings, and a improves their contractor compliance workflows and internal communications.


  • An automated and streamlined collection of contractor data, reducing costs owing to the elimination of manual errors and ensuring active contractor compliance checks.
  • Manages all key contractor data in one central location to bring data and information together simply and easily in one system.
  • A central system for department to easily search data saved within the system. Saving time by eliminating inefficient manual searches for information relating to key contractors and enhancing the efficiency and productivity of the team.
  • A simple and easy contractor database with profiles, instantly seeing valid pre-qualification assessments to ensure on the best contractors and subcontractors are on site.
  • Can automate questionnaire and document requests using Verature and contractors can instantly upload their own documents in any format, while having the ability to version documents and set review and expiry dates to maintain 100% compliance.
  • Instantly see real-time information on their contractor management process, with data visuals on a digital health and safety dashboard to see what needs doing next, and what is expiring and needs attention.
  • Automates how visitors and contractors sign in or out of site with the options of three different kiosk modes and pass tracking, which all provide the perfect solution for ongoing security.

When Ornua Foods were keen to explore a solution to remove their paper-based process, they looked to Verature to help identify their need to improve and standardise their contractor compliance process.

Ornua – The Home of Irish Dairy, is an agri-food commercial co-operative which markets and sells dairy products on behalf of its members, Ireland’s dairy processors and in turn the Irish dairy farmer. Ornua has been present in the UK for over 50 years and today is one of the leading suppliers of dairy products in the UK.

The business was very dependent on paper processes across their site regarding their contractor management and authorisation of work permits. Ornua Foods were keen to explore a solution to remove their paper-based process and change how they manage contractors and visitors attending site.

Through viewing Verature’s stages to contractor management video, it helped identify their need to improve and standardise their contractor compliance process, specifically around the requirements of;

  • Contractor on-boarding,
  • Health and safety questionnaires,
  • Insurance expiries and renewals,
  • Contractor control,
  • Visitor and contractor inductions and assessments,
  • Risk assessments,
  • Method statements
  • Tracking of permits to work.

The development at team at Verature have provided Ornua Foods with their own Verature Visitor and Contractor Management System, to enable the business to gain control and create a standard internal process to manage the onboarding and issuing of permits to work when contractors and visitors attend site. The flexibility to configure Verature to Ornua’s workflows has enabled the business to have a collaborative system that meets the requirements of multiple departments and buildings, as well as identify gaps where the system could further improve their compliance workflows and internal communications.

“After reading about the Verature system online and viewing it’s information video, I was very keen to explore the system and its capabilities further. We were very dependent on paper processes to manage our contractors on site; understanding the concept of compliance through the Verature infographic opened my eyes to how we could move in the right direction to remove ourselves from paper and use a forward-thinking system.”

Photo of Derek Holes Derek Holes Facilities Manager

“We could initially see the value in the Verature Contractor Management System and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses. The development team behind the Verature system has opened our eyes to have a more forward approach to our compliance processes and has already made a positive difference to the business.”

Photo of Derek Holes Derek Holes Facilities Manager
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