Port of Tyne - UK deep sea port - Verature

Port of Tyne

Using the Verature Contractor Management System, the Port of Tyne have been able to utilise the tools and automation of the system to improve the control and compliance of their contractors in multiple locations using one central system.

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9,186
Total Visits*

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332
Approved Contractors*

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3,022
Completed Inductions*

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How Port Of Tyne is leading the way for contractor compliance.

With such a large estate, with a diversity of cargoes handling ranges from cars to containers and bulk goods to renewable energy and offshore. The Port of Tyne want to ensure goods move safely, securely and efficiently wherever they need to be across they multiple access points.

Before Verature…

Port of Tyne had come against some minor incidents and struggled for control over compliance information and being able to share data across teams easily.


  • Using paper processes that lacked efficient control and security.
  • Paper and spreadsheets had more chances of human error.
  • Using Excel spreadsheets to manage data had become unsuitable and unfit for agile business practices and manage scalability growth.
  • Information across paper and spreadsheets was difficult to share internally and enable collaborative work.
  • Contractor information in multiple places, such as paper, spreadsheets and email chains were more vulnerable and becoming lost data and not easily visible for review.
  • Multiple and various site induction material to schedule and manually share, review and manage throughout the contractor approval process.

With Verature…

All compliance and healthy and safety information in one central location to bring data and information together simply and easily, improving productivity so nothing gets missed.


  • All data is secured with username and password login settings and user permission functionality.
  • Streamlined automation that standardises data input with an alerts and escalations processes so there is no room for error.
  • Configured with specific built-in workflows, mandatory fields, and approvals ensuring the Ports compliance regime is followed 100% of the time and grows alongside changing business requirements.
  • Multiple user access with the ability to store and share any data or documents internally, and a Contractor Assurance Portal to work more collaboratively with their approved contractors.
  • Managing all key contractor data in one central system; automating and streamlining the collection of contractor data, reducing costs owing to the elimination of manual errors.
  • Easily distributing their specific and multiple pre-qualifying induction videos and questionnaires, benefiting from remote inductions with verification questions which can only be answered with attention to the video content.

The Port of Tyne is all about innovation and efficiency, that is why they chose Verature to manage their contractor compliance efficiently and effectively across their site.

Port of Tyne is one of UK’s most innovative and efficient deep-sea ports handling cargoes across five continents. From handling delicate raw tea and forest products to metals or train carriages – and not forgetting their thousands of cruise and ferry passengers, they make businesses their focus; they work together with companies to find solutions that transform their supply chain and grow their business. The Port of Tyne continually invest in improving and extending their leading-edge facilities at their location on the River Tyne in North East England, served with a network of sea routes, major roads and rail.

With such a large estate with a diversity of cargoes handling ranges from cars to containers and bulk goods to renewable energy and offshore. The Port of Tyne want to ensure goods move safely, securely and efficiently wherever they need to be across they multiple access points. To manage the multiple and various contractors onsite, the Port were looking for a system that could meet their requirements to manage contractor compliance around health and safety, and their process to manage the contractors coming on to site in their various site access points.

Using the Verature Contractor Management System, the Port of Tyne have been able to utilise the tools and automation of the system to improve the control and compliance of their contractors in multiple locations using one central system. Verature is providing the most efficient, cost effective and user-friendly system that allows their health and safety team to have more control and visibility over the information they collect about their contractors and easily share that information across the organisation.

Through working with the team behind the Verature system, Port of Tyne have their own, and personal contractor management system that has significantly innovated the way they manage their contractor compliance, and could lead how other ports manage compliance and health and safety. Working closely with Verature’s team of product developers, we have enabled Port of Tyne’s Verature system to provide:

  • A secure and centralized database of contractors which includes relevant health and safety, risk assessments and RAMS documents.
  • A collaborative system for the Health and Safety, Estates and Environment and Security Teams to seamlessly work together and reflects organisation workflow.
  • A contractor assurance and approval process to standardise compliance information being collected.
  • Their multiple and specific induction material in video format and a questionnaire induction process to simplify pre-qualification and reduce admin.
  • Individual user dashboards; through user permissions dashboards now focus the team on work relevant to them.
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